HARRISON COUNTY, W.Va (WDTV) - During one of the busiest travel weeks of the year, newly added Via Air is experiencing disrupted service, leading to delays, cancellations, and re-scheduled flights at North Central West Virginia Airport.
"We were actually supposed to leave at 4 p.m.," said Gary Lake, a Clarksburg resident, whose flight was moved up to noon Wednesday.
An executive from Via Air told 5 News the airline had a maintenance concern, which has left only one aircraft operating in and out of Clarksburg to hubs like Baltimore.
"We've had some [delays] of several hours that turned into cancellations, which is unfortunate," said Rick Rock, director of the NCWV Airport.
The airline has decided to condense morning and evening flights, moving to a modified schedule with one midday flight out of the airport. Normal operations are not expected to resume until December 5th.
"[I'm] a little uneasy because it's my first time to fly, more so than I was this morning," said Maria Gates, a first-time flyer whose flight was pushed back five hours. She was traveling to her daughter's home in Baltimore Wednesday.
Another woman told 5 News off camera that she was on her way out of the house Tuesday, when a representative from Via Air called her to say her flight had been postponed until Wednesday.
You can see 5 News' extended conversation with Rick Rock above this article.