Written by Nicole Porter
Last updated on February 26, 2013 @ 9:47AM
Created on February 25, 2013 @ 6:06PM
is a way for veterans to contact their doctors without even stepping foot into the hospital. They actually don't even have to go to an outpatient clinic. All they need is a computer and they can handle all of their medical information at the click of a mouse.
My HealtheVet lets patients review medical information such as their medicines and appointments online. They can also check out their lab results and even send messages to their doctors. All doctors must respond back to the patients within three days if it's a non-emergency question. Emergency things are responded to immediately.
People can sign up for the service on their home computers but then they must stop in the Louis A. Johnson VA Medical Center or an out-patient clinic for an in-person identification where they must show photo identification. After they do that, they have the option to opt in for secure messaging. This allows the doctors to see the same information online as the patients.
'It's much, much easier for a veteran to go online to renew his medications, to see his appointments, he can review his chemistry and hematology lab results and communicate with his primary care doctor for non-urgent, non-emergency needs such as a refill, cancel an appointment, referrals," said Mary McCord, Technical Information Specialist and MyHealtheVet Coordinator at the Louis A. Johnson VA Medical Center.
On Monday, 89-year-old veteran William Rose was taking the finals steps to verify his My HealtheVet account.
"I think it's a lot faster, less paperwork and everything. I won't have to keep all of those prescriptions and mail them in. I can put them on the computer now instead of mailing them in," said Rose.
Currently 9,000 veterans in the North Central West Virginia area are using My HealtheVet.
About 3,400 use the secure messaging part of it. Coordinators hope as many veterans are possible use this service so their care is more convenient.
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