Written by Erin MacPherson
Last updated on May 09, 2013 @ 7:27PM
Created on May 09, 2013 @ 6:34PM
Last week on 5 News, we told you there was some accusations against the Veterans Nursing Home in Clarksburg and that investigation is still underway. But last night we got a complaint for a different location. A resident at the Maplewood Senior Living Center said she wasn't too happy about the service she's been receiving.
A reporter tried calling this woman back Friday morning to talk to her a little more in depth, but she never got a response. However, she did go over to the facility and talked to the executive director.
He told 5 News some people misunderstand the different aspects of the senior center as whole. When people hear the title, they sometimes think it's just a nursing home. But actually that's just one part of their facility. They have independent, assisted, and long term living.
The independent living is exactly what it sounds like. People living there are on their own, but they do have some services available like meals, occasional cleaning, and maintenance. The other two types are more in depth. Those people who just need a little bit of help are in assisted living because nurses are available at anytime, but they still have some freedom. The last is long term, also know as the nursing home, which is for those people who need constant care.
"Our goal is always to provide the highest quality of care and living experience that we can. It's a little different from each what I want to accomplish, but ultimately what I want is for them to have the best experience. We respect these folks," said Craig Wagoner, Executive Director.
Wagoner said he spoke with the woman who complained and he truly thinks it was just a misunderstanding of the area she lives in now and wants to live in.
He said if she wants to move to assisted living she can do that, if there's a room available. Anyone who lives in the facility has the option to move to a different area if their needs change. Wagoner also told 5 News they plan on getting a fourth type of living for people who have memory issues. When he does, Maplewood will be the first in the state to have all four types.
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